Terms & Conditions

Terms and Conditions for Tide Tribe

Last Updated: 9 November 2024

Welcome to Tide Tribe. These Terms and Conditions govern your access to and use of our website, tidetribe.au, and any related services, products, or features provided by Tide Tribe. By using our website or purchasing our services, you agree to comply with these Terms and Conditions. Please read them carefully.

If you do not agree to these terms, please do not use our website or services.

1. Contact Information

For any questions regarding these Terms and Conditions, please contact us:

  • Business Name: Tide Tribe
  • Website: tidetribe.au
  • Email: dan@tidetribe.au
  • Address: PO Box 2021, Ocean Grove, VIC 3226, Australia

2. Scope of Services

Tide Tribe provides business coaching services aimed at startups and small businesses to help them achieve growth, improve operations, and reach their goals. Our services include, but are not limited to, online coaching sessions, workshops, consulting, and resources provided through tidetribe.au.

3. Eligibility

By accessing our website or using our services, you confirm that:

  • You are at least 18 years old and have the legal capacity to enter into these Terms and Conditions.
  • You agree to use our services solely for lawful purposes.
  • You understand and accept that Tide Tribe reserves the right to refuse service, terminate accounts, or restrict access at our sole discretion.

4. Payment and Billing

  • Payment Terms: All payments for services are due at the time of booking or as per the agreed-upon payment schedule.
  • Pricing: All prices listed on the website or communicated to you are in Australian Dollars (AUD) and are subject to change. We reserve the right to adjust prices for our services at any time.
  • Payment Methods: We accept major credit cards and other payment methods as listed on our website. By providing payment information, you represent and warrant that you have the legal right to use the selected payment method.
  • Refund Policy: Our services are non-refundable except in situations where a refund is required by law or specified in a separate written agreement with you.

5. Intellectual Property

  • Ownership: All content, materials, logos, graphics, and trademarks available on tidetribe.au and within our services are owned by or licensed to Tide Tribe and are protected by intellectual property laws. Unauthorized use, reproduction, or distribution of our materials is strictly prohibited.
  • Limited License: We grant you a non-exclusive, non-transferable, revocable license to access and use our website and services for personal or business purposes. This license does not include the right to modify, distribute, reproduce, or sell any content provided by Tide Tribe without our explicit written permission.
  • User Content: By submitting or sharing content (e.g., feedback, testimonials) with Tide Tribe, you grant us a perpetual, royalty-free, and transferable license to use, modify, display, and distribute your content in connection with our business operations.

6. Confidentiality

Tide Tribe is committed to maintaining the confidentiality of your information. All information shared during coaching sessions will be kept confidential, except in cases where disclosure is required by law or with your explicit consent. We expect that you will also respect the confidentiality of any proprietary information, tools, and materials provided by Tide Tribe.

7. Limitation of Liability

  • No Guarantees of Results: While Tide Tribe strives to provide effective business coaching, we cannot guarantee specific results. Your success depends on various factors, including your own actions, commitment, and external factors beyond our control.
  • Exclusion of Liability: To the fullest extent permitted by law, Tide Tribe and its affiliates, officers, employees, or agents are not liable for any direct, indirect, incidental, special, or consequential damages arising out of your use or inability to use our website or services, even if advised of the possibility of such damages.
  • Cap on Liability: In any case, Tide Tribe’s liability for any claims arising from the use of our website or services is limited to the amount paid by you to Tide Tribe for the relevant services.

8. Disclaimers

  • Information Accuracy: The information provided on tidetribe.au is for general informational purposes only and should not be considered professional, legal, or financial advice. We make reasonable efforts to ensure that the information on our website is accurate, but we do not warrant its completeness, accuracy, or applicability.
  • Third-Party Links: Our website may contain links to third-party websites. These links are provided for convenience, and we do not endorse or take responsibility for the content, accuracy, or privacy practices of third-party websites.

9. Termination

  • Right to Terminate: Tide Tribe reserves the right to suspend or terminate your access to our website and services at our sole discretion and without prior notice, if you breach any part of these Terms and Conditions or engage in unlawful or inappropriate conduct.
  • Effect of Termination: Upon termination, any licenses granted to you under these Terms and Conditions will end immediately, and you must cease using our services and destroy any copies of materials obtained from Tide Tribe.

10. User Responsibilities

By using our website and services, you agree to:

  • Provide accurate and up-to-date information when requested.
  • Comply with applicable laws and regulations.
  • Not use our services for illegal or unauthorized purposes, including infringing on our intellectual property rights or those of others.
  • Respect the privacy and confidentiality of other Tide Tribe clients and users.

11. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our website, you consent to the practices described in our Privacy Policy.

12. Changes to These Terms and Conditions

Tide Tribe may update these Terms and Conditions from time to time. When we make changes, we will update the “Last Updated” date at the top of this page. You are encouraged to review these Terms and Conditions periodically to remain informed of any changes.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Victoria, Australia, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Victoria for the resolution of any disputes.

14. Dispute Resolution

If a dispute arises from or relates to these Terms and Conditions, the parties agree to attempt to resolve it through negotiation or mediation in good faith. If the dispute cannot be resolved within 30 days, either party may pursue legal action in a court of competent jurisdiction as outlined above.

15. Entire Agreement

These Terms and Conditions, together with any other legal notices or policies published by Tide Tribe, constitute the entire agreement between you and Tide Tribe regarding your use of our website and services and supersede any prior agreements, communications, or understandings.

16. Contact Us

For questions or further clarification on these Terms and Conditions, please reach out to us at:

  • Email: dan@tidetribe.au
  • Address: PO Box 2021, Ocean Grove, VIC 3226, Australia

Thank you for choosing Tide Tribe. We look forward to helping you on your business journey.